Frequently Asked Questions
Who is the Property Manager?
Silver Creek is self-managed.
Contact us at:Silver Creek Homeowners Association
1732 W 540 N #163
St. George, UT 84770
(435) 414‑1817
HOA Dues
Currently, $240 per month.
Includes water, yard/lawn maintenance, use of facilities (clubhouse, pools, spa, exercise room, common areas) and HOA property insurance on the structure of their home.
Homeowner is responsible for $10,000 deductible on any insurance claim made.
See below for more details.
Monthly Dues payment
Autopay through direct payment from your bank is available and the preferred method.
Silver Creek Homeowner Portal to set up month-to-month autopay.
Autopay setup is detailed in the new Homeowner Welcome Packet.Billing statements are not issued.Payment is due on the 1st of each month.Payment is late if not received by the 5th. Contact any representative of the HOA board for more info.SilvercreekBoardMembers@gmail.comProperty Manager &/or Board of Trustees contact info
Silver Creek Homeowner Portal
Homeowner Portal is hosted by PayHOASilver Creek Homeowner Portal can be used for:
- Paying Homeowner HOA Dues
- General HOA Requests
- HOA Maintenance Requests
- Architectural Review Requests
- View Silver Creek Homeowner directory
Homeowner Portal — new account setup
New Homeowners will receive a Welcome Packet with instructions on how to set up their account.Silver Creek Residents Facebook Group
Search Facebook for St George Silvercreek Neighbors or 234551309677599https://www.facebook.com/groups/?id=234551309677599/A private group for residents to have non-HOA related discussionsPool/spa hours
7 am‑10 pm Every day
Water aerobics, 9‑10 am
Lap swimming, 10‑11 am
Clubhouse hours
7 am‑10 pm Every day
Clubhouse, pool, & exercise room key
Print & fill out Key Agreement form & submit to any Board Member.
$40 refundable deposit required.
$100 fine for loss or misuse of the key.
Clubhouse usage — Personal/Group/Family events
Clubhouse Request/Agreement for form, pricing and protocols.
Clubhouse Wi-Fi password
Wi-Fi SSID & Password is on the Silver Creek Homeowner Portal
Lawn mowing/Landscape maintenance
Green Keepers Landscaping & Lawn Care are contracted by Silver Creek HOA and scheduled to service our community two days per week - Tuesdays and Wednesdays.
Weather permitting, all lawns (front, side and back) will be mowed and edged.
Only during the growing season (February - October).
Fertilizer and Weed Control will be applied twice a year to all lawns (front and back).
All trees and shrubs (up to 10' tall) will be pruned in the Spring and Fall (twice per year) both front yards and back yards.
Water timer adjustment
Water timers are only adjusted by the Property Manager.
Use Homeowner Portal to notify HOA of watering problems.
Water shutoff
Look for a whole house shutoff valve.
Usually, it is in the garage by the water heater.
Water Shut off page gives more details.
Watering when I am not home
Water for landscaping is maintained by the HOA and during the growing season is automatically set and monitored by the HOA through our Landscaping service provider.
Mailbox key
The previous owner may have left the keys in the home
or your Real Estate agent may have them.
Post Office (St. George) can install a new lock and provide keys.
Contact the Postmaster directly for information.
180 N. Main St., St. George, UT 84770-9998 (3.0 miles)(435) 673-9549 Mon-Fri 8:30am-5pm Sat 8:30am-1pm Sun closedHome Interior remodels
All modification to the exterior of a unit, including landscaping and repainting, must be approved by the Architectural Control Committee.
Interior changes not visible from exterior do not require approval.
Landscaping or Architectural changes
Architectural Review Application
Copies are also available in the clubhouse.
Approved paint colors
The board has approved only one color.
Sherwin Williams Sand Dollar (SW 6099)
1007 W Sunset Blvd, St George, UT 84770-7282 (1.4 miles)Sample paint chips available from Sherwin-William Paint Store.Don't guess. Sample chips are free at Sherwin-Williams. Home Depot / Ace / Lowes / other paint supply stores should be able to match the color based on the chip.What insurance do I need?
Maintaining sufficient insurance is the responsibility of the homeowner and each homeowner should purchase a personal home insurance policy.
Contact your insurance provider and let them know your HOA provides home structural coverage with a $10,000 deductible.
Your personal home insurance should cover that deductible and all personal belongings and furnishings in your home, and Personal Liability.
If you make upgrades or improvements to your home, you should keep detailed records in the event of a covered loss.
Proof insurance for myself or mortgage holder
Silver Creek Townhomes Association (HOA) insurance docs are listed below.
HOA Insurance Summary and Certificates
Insurance Summary (Homeowner Letter of Coverage)
Certificate of Liability Insurance
Certificate of Property Insurance
Ask your personal insurance provider for a certificate of coverage for your personal insurance policy.
Special Assessments
If the monthly dues do not cover all the operating expenses or if additional funds are needed to fund a special need, the Board may approve a Special Assessment in addition to the regular monthly dues.
Reserve Fund
The Reserve Fund accumulates money from regular monthly dues to cover known &/or expected future costs of repairing, replacing, or restoring common areas, e.g. roads, clubhouse, pools, etc.
Amount set aside in the Reserve Fund is evaluated annually.
Reinvestment fees
An HOA fee charged to a new home buyer at the closing of an HOA home purchase.
Silver Creek HOA does NOT charge a Reinvestment Fee.
Neighborhood/Common Area Pest Control
Bug Blasters Pest Control sprays all common areas and the outside perimeter of all homes on a Quarterly basis.
Usually the 3rd week of March, June, September & December.
They offer a discounted price ($12) to spray the interior of your home on the same day that they service our community.
Watch for signs that will be placed at the entrances of the community announcing the exact day they will be servicing Silver Creek homes and call their phone number to get on their schedule for that day.
(435) 229‑7701
How many homes are in Silver Creek?
162
All units have secluded backyards.
Is Silver Creek a Senior Community?
No.
Silver Creek is a community of individual family homes with residents of all ages.
Are Rentals allowed?
No.
All leases, rentals, subletting of any kind are prohibited.
You may not be an Airbnb, VRBO, or any other kind rental host.
RV Parking
All streets in Silver Creek are private (not public) streets.
There is no parking of Recreational Vehicles or commercial vehicles on Silver Creek streets or parking spaces. Pickup-size work trucks are allowed.
Temporary (>8 hours) parking by service providers/movers is ok.
Can I have pets?
Yes. Two or less household pets are welcome.
Yard Sales
Yard/Garage/Estate Sales are permitted only under special circumstances.
An Exception Request must be approved by the HOA Board of Trustees prior to Yard Sale.
Silver Creek Zip+4 postal zip codes
Silver Creek Townhomes9 digit Zip Code by unit numberUnits 1 -16.........84770-1614Units 17-32........84770-1615Units 33-48........84770-1619Units 49-64........84770-1621Units 65-80........84770-1622Units 81-96........84770-1623Units 97-112......84770-1624Units 113-128....84770-1625Units 129-144....84770-1635Units 145-162....84770-1637Trash pick up
Every Wednesday as early as 7:00 am.
BluCan (Recycling) every other Wednesday.
Trash Collection Service Schedule/Calendar/Holidays This link is the authoritative source on schedule information, particularly on/near Holidays. It shows both regular and BluCan service on their calendar. Be sure to check the Holidays link.Use: 1732 W 540 N, 84770Washington County Solid Waste (WCSW) can be reached at:
(435) 673‑2813
Collection Services are currently contacted with: (435) 628-2821Mon-Fri 7:30am-5pm Sat-Sun closed
BluCan / Recycle Bins
BluCans are for recyclable cardboard boxes, plastics, aluminum beverage cans, metal food cans, and mixed paper like junk mail, magazines, and newspapers.
No glass is permitted
It is extremely dangerous to sorting facility employees (and value is low too).There are 20 Binnie Recycling sites throughout Washington County to accept separated glass/paper/plastic/metal.
The two closest Binnie locations are:
Smith's Marketplace parking lot (2.5 miles)
(Bluff St & St George Blvd)In the Parking area between Walgreens and Smith's Fuel Center.Archie Gubler Park in Santa Clara (4.4 miles)
Located in southeast corner of the parking lot.Acceptable BluCan (Recycle Bin) contents:
Plastic bottles/Take-out food containers (no Styrofoam)
Paper/Newspaper/Envelopes/Junk mail/Phone books/Brochures/Magazines
Cardboard boxes/Posterboard/File folders/Milk cartons/Frozen food boxes
Aluminum cans/Steel cans/Scrap metal (no aluminum foil or spray cans)
Shredded paper (only) should be placed in a clear bag.
All other items should be loose and not bagged.
All strong plastic bottles, jugs and containers are eligible for curbside recycling.
Rinse residual food off and shake off water before placing items in recycling bins.Please clean and dry containers before placing them in your BluCan.
Plastic lids and caps if they are attached to their container.They are too small to pass through the recycling machinery alone.Soft flimsy plastic gets tangled in the sorting machinery. It is too soft to be recycled. This includes things like water bottle wraps, flimsy grocery bags and bubble wrap.When one or more non-recyclable items contaminates a recycling load, it’s known as a contamination event. These items include trash bags, plastic bags, milk crates, Styrofoam, greasy cardboard and dirty food containers. Contamination charges are paid by us all in raised rates.RepublicServices.com/customer-support/faq for details about all things related to trash and recycling.Lost/Missing/Broken Trash or Recycle Cans
Washington County Solid Waste will repair or replace damage or defective cans.
Waste Container Orders & Repairs (online) -or-(435) 673-2813 extension #2Allow 1 week for repair/replacementAfter receiving the confirmation with date, leave the can out on the day after the normal trash service day.(Repairs/replacements are done on Thursdays) We recommend you write your Unit Number on the new can with a Sharpie.Large Item Disposal
(435) 628-2821 Give them the following information: Address: 1921 W 540 N, 84770Your Unit and telephone numberThey will give you a date for pick-up. Place the items to be removed out in front of your home, 5 feet from your garbage can. They will come and pick up the items sometime during your normal trash pickup day.Most large items will be removed free of charge.Refrigerators/Freezers/Air Conditioners appliances which have refrigerant must pay a $55 charge for removal/recycling.They won't ask for the HOA account number.
Washington County Landfill
330 N Landfill Rd., Washington, UT 84780 (435) 674-7623Hours: Mon-Fri 7am-5:30pm Sat 7am-3:30pm Sun closed No Charge for Residential Use of less Than 1-Ton per Month.
Hazardous waste disposal
(paint, gasoline, pesticides, chemicals, etc.)
WCSW landfill is not permitted to accept hazardous waste.
Household Hazardous Waste Day is held twice per year for residents.
On these days, Washington County collects the Hazardous Waste materials and the takes then to an different landfile that is approved Hazardous Waste.
2025 HHW days are April 12th & October 11th – 8:00am-12:30pm The following are accepted *only* on Hazardous Waste days at the Landfill: aerosol cans, bulging batteries, fluorescent light bulbs, fuel, herbicides, medical waste, paint, paint thinners, pesticides, propane, and paint supplies. Washington County Landfill330 N Landfill Rd., Washington, UT 84780
What about disposing of ...
The following items can be brought to the Landfill for disposal.
Do *not* put these in the regular trash or BluCan containers!
Electronics, Vehicle Batteries, Rechargeable Batteries, Appliances (no fee), Freon-containing Appliances (Air Conditioners + Refrigerators) $37 fee, and Tires (small fee)